Try to arrive early to get ready for your appointment without haste.
For most treatments we recommend changing into a bathrobe and disposable slippers which assures comfort during treatment and leaves your garments clean.
Leave your clothes and shoes in a locker in the changing room.
Turn off or mute your cell phone so both you and other spa guests can enjoy the benefits of spa treatments and rituals.
Before your treatment, your spa therapist will ask you about your ailments and health problems. We care about your health and we do this to make sure that the treatment is safe and enjoyable for you. Please rest assured that all information will be kept strictly confidential.
If you have doubts or questions about your treatment, please ask your spa therapist about it at any time. Do not hesitate to tell your spa therapist about your preferences or concerns.
We respect your intimacy. Therefore, for all body treatments we offer disposable undergarments. During a massage we keep your body draped and expose only the area to be worked on.
Allow yourself to fully unwind and enjoy the treatment
It is worth taking your time after the treatment and gently ease back into the surrounding reality.
We look forward to your honest feedback and will be grateful for all suggestions enabling us to further improve the quality of our service.
